Frequently Asked Questions - Coastal Research Insights

Our firm finds the liability limits of the at-fault party (defendant) on the date of the accident.

Yes. Our company is founded on the principle of fostering strong partnerships with our clients.

While we welcome requests from firms of all sizes, we also provide competitive discounts for clients committed to regular case submissions. Simply email cases@coastalresearch.net - and a member of our team will promptly reach out to provide you with all the details.

We aim for industry-leading turnaround times, with personal auto policies typically delivered within 1-3 days, making them Coastal Research's fastest deliverable.

Our Policy Existence service allows you to gain the liability limits, even If you don't know the insurance carrier.

If we find that no policy existed for the subject, we charge a $99 no-hit fee, which includes a skip trace in the result and additional context of our findings. 

We strongly encourage our clients to submit as much information as possible when requesting a result. An incident report, drivers license, insurance card, or any other document related to the defendant can be very helpful in identifying the subject when solving your case. 

Commercial policy research is a more extensive, time-consuming process that requires a greater level of expertise. In order to provide unparalleled accuracy, we charge a higher rate for commercial policy searches.

We proudly maintain the industry's highest accuracy rate, with over 99.9% of results confirmed as accurate. This achievement reflects our unwavering dedication to research-first practices while prioritizing the security of sensitive information.

You'll receive your results and our accounting team will invoice you accordingly. We also offer monthly billing options for clients committed to regular submissions. Don't hesitate to reach out for more information.

Although it's highly uncommon for our results to be inaccurate, we provide immediate refunds to clients who report any discrepancies in our findings.

There are no charges for Personal policies when their limits cannot be determined.

We charge a $99 fee for cases categorized as Policy Existence, Commercial, and International cases where the policy cannot be located.

Despite the absence of the policy, our services include skip tracing, and any valuable information unearthed is incorporated into the results.

We bill clients for the type of policy that we discover.

If you request a personal policy and we find that the subject claim/policy reflects a commercial policy, the invoice will reflect the policy found.

Yes. A $100 late fee will be added to the original invoice amount every week.